Quality and knowledge are incredibly important to Prodimed. A dietician is a specialist in nutrition and behaviours, in sickness and in health. Each dietician at Prodimed has completed the Nutrition and Dietetics 4-HBO course.

Research shows that online support brings much better results. Online support will increase in the future and become the new way of working. It is convenient, flexible, fast, and cheaper so it makes sense. And it works! Just remember how quickly society embraced online working during the COVID-19 pandemic. It’s part of our lives now.

At Prodimed, every client has their own dedicated personal dietician for one-to-one support from start to finish. We don’t use call centres or robots. Contact is over the phone, via chat, e-mail, or through the handy MyProdimed app. What’s more, there are no restrictions on the support given throughout the programme – no extra costs or limits.

Absolutely. Research even shows that online support brings much better results than consultations at a practice. This is because it is quicker and easier for the client to make contact with the dietician this way: no need to physically make their way to the practice. It’s all to do with flexibility, speed, convenience, but also cost.

The consultations are a fundamental pillar of the Prodimed Programme. We absolutely do not want you to skimp on consultations. What’s more, research shows that free consultations lead to the best results, and long-term success. And that’s what it is all about for us.

Use the online diary to select a date and time that is most convenient for you. Of course, you are more than welcome to contact our customer service too.

Yes. It is very important that you stick to the prescribed meals and supplements. After all, they have been specially developed to stimulate the fat metabolism and help the body to recover. The meals and supplements are part of the Prodimed Programme. They provide a targeted approach during the different stages and are then slowly phased out.

We recommend that you contact one of our dieticians. They can advise you and look at your options with you.

No. The specially developed supplements are tailored to the Prodimed meals. Everything contains exactly the right ingredients, vitamins, and minerals. Different meals would interfere with the recovery and metabolism processes, which could actually be harmful. The dietician will also explain this in depth during the consultation.

Yes. It is easy to use MyProdimed to order your meals and supplements online.

You can registervia the website, but you are also more than welcome to contact our customer service.

Yes. MyProdimed is an app you can install on your smartphone.

Yes. You can registerand use MyProdimed free of charge and without obligation.

Yes. It is easy to use MyProdimed to order your meals and supplements online.

Stay in touch with your dietician, view your personal plan, check your progress, search for recipes, order meals, etc. The MyProdimed page lists everything MyProdimed can offer you.

There is no fixed price for the Prodimed Programme. This is because every participant is different, and we only provide personalised options. For this reason, we always recommend a free and no-obligation telephone consultation. This consultation will explain everything you need to know. Including the cost.

We provide the online dietician support completely free of charge and without obligation. Research shows that this leads to the best end result and long-term success. The support is part of the Prodimed Programme.

The telephone consultation is completely free of charge and without obligation. This means the programme is accessible for everyone.

Yes. We offer standard bulk discounts in the MyProdimed environment.

No, not at the moment.

We offer several safe payment methods, such as iDeal, credit card, Afterpay, Paypal, bank transfer.

No. We do not offer subscriptions.

Yes, this is possible as long as it meets the return terms and conditions and a return notification is in place.

First, notify us of a return via our customer service. We will contact you to arrange your return.

There is a 14 day cooling-off period after you receive your order. If you wish to return your package, please notify our customer service. The packaging must be completely secure and undamaged. The return costs are at your expense.

Prodimed is only available from the online MyProdimed platform. The affiliated dieticians can give you access to this platform.

Yes. Prodimed is available from the online MyProdimed platform.

Prodimed works with the courier DPD.

Orders are processed and shipped on Mondays, Tuesdays and Thursdays. In 99% of cases these are delivered the next working day. Unfortunately, we have no influence on weather conditions, disruptions and/or crowds at parcel carriers.

Yes. After your order has been processed, you will receive a message from the carrier with information on how to track your order.

Yes. You can select a collection point nearby during the order process.

We are sorry that your order is not complete. Please contact our customer service so that we can resolve your issue quickly and correctly.